Security and Resilience
Before hosting your data with a third party, you need to be certain that every possible precaution has been taken to ensure complete security against viruses, hackers or other intrusions.
The protection of your data is in our best interest as our own success relies on it. We are in the business of providing minimum-risk online interaction and providing protection against unforeseen circumstances.
If you left your laptop in a taxi today, how would you ever know whose hands it’s been through? With Primus Virtual IT, your data is in safe hands. Our servers are secured with multiple levels of anti-viral software and anti-spam protection. We update and tend to threats and security alerts twice a day and take the necessary steps to ensure that your work is secure, leaving you to operate stress-free.
Our multi-layered security model has been engineered to protect against both physical and technological threats:
Physical Threats
Access restrictions
Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.
- CCTV covers all areas of the data centre.
- Highly experienced security guards on duty 24x7x365.
- Access control requiring swipe-card, multiple digit PIN, ensuring absolutely no access to unauthorised personnel.
Climate controlled environment
Extensive environmental controls are employed to make sure our servers work to their full potential and deliver high performance day-in, day-out.
- The data centre climate is monitored and adjusted to perfection at all times.
- Top of the line air-conditioning units.
- Temperature monitors.
- Fire suppression equipment – if the worst should happen gas is discharged within seconds to suppress the affected area.
Uninterruptible power supply
Our data centre uses advanced UPS systems, providing uninterruptible power to all servers. In the case of a power outage, the power supply is switched instantly (with absolutely no interruption) to a diesel generator capable of running the data centres for 30 days.
Monitoring
In addition to our sophisticated monitoring systems, we have a team of expert engineers monitoring the data centres 24 hours a day, ensuring that any potential issues with the platform are prevented before they can even happen.
Technological Threats
Malicious code has evolved to bypass protection points such as email servers and to propagate directly from computer to computer, and too many companies take the cheap option and rely on antivirus software at the desktop.
Such static defence does not provide good protection. The quality of the security (measured in terms of risk reduction) is proportional to the investment in defence mechanisms.
We secure all our servers with several tiers of anti-virus, anti-spam protection which we keep permanently up to date and secure. We monitor security alerts and take the necessary steps to protect your data so that you can sleep soundly once again.
In addition, of course, all internet traffic to and from the data centre is encrypted using public-private key algorithms.